Returns

RETURN, REFUND & EXCHANGE POLICY  

All sales are final, we cannot accept any returns at this time due to the world health crisis. 

We only replace items if they are defective or damaged. 
 

Exchanges (if applicable) are only for the same item. Exchanges must be addressed within 14 days of your receipt of items.

If you need to exchange an item, please reach out to us at customerservice@mbrcare.com.

If we are unable to replace your item, we can only issue a store credit. 

Regarding Shipping:

If you must return your product, please mail to:

MBR Cosmetics USA LLC

15642 Sand Canyon Ave. PO Box 52062, Irvine CA, 92619

The customer is responsible for their own return shipping costs.

Please allow time for us to receive your return to review the condition of the item(s), before we send out your replacement. 

When returning, please provide our team with a tracking number at customerservice@mbrcare.com

 

A written copy of this policy can be provided upon request. MBR reserves the right to modify its return, refund and exchange policy at any time, without notice.